Update: 1/30/23 8:02 AM CST
General supply chain disruptions continue to create some volatility within the firearms industry. Inclement weather also adds occasional delays in shipping timelines. Plan accordingly.
For new orders, processing times are between SAME DAY-3 business days (M-F).Â
Processing times for orders containing FFL items are approaching 6-9 business days (M-F).
Next Day Air is the only shipping class with prioritized handling. This DOES NOT mean your order will ship the same day, though your order will go to the front of our shipping queue.
Help us, help you! We have built a customer help section that can answer many of your questions without requiring one of our team members to engage you directly. We encourage you to take a minute to look for your answer before opening a ticket for assistance.
Arm or Ally Support Center
….and the #1 asked pre-sale question is……..Is this item in stock?!
If you can add the item to your cart, yes, the items in stock!  We staff two order fulfillment centers and physically stock these items. That’s right, we do not use a distributor and ship all of our orders ourselves. We have excellent inventory control systems in place to ensure we are not overselling items we do not have, and we do not accept backorders. If you can add the item to your cart, there’s a 99% chance we have it in stock.  When your order is placed, these items are removed from our inventory and reserved for you.
Orders for FFL Items (Lower Receivers & Firearms)
- Once in the checkout, you MUST enter your FFL Dealer Information to include the Business Name, and Address. You can locate this information HERE or HERE
- You are responsible for ensuring the FFL selected is accepting firearms for transfer prior to placing your order, and that their address is correct. Changing your FFL after your order is placed will delay your order.
Double-check your order and ensure order accuracy before hitting the “place order button”. Changes are not allowed once an order is placed. This includes adding to or removing an item from an order. If you need to add an item, place a new order and it will ship separately.
Knowing all this, complete checkout accordingly, and reserve your place in our order queue. Inventory levels are slowly diminishing as uncertainties remain high. We advise you to get what you need sooner rather than later. Â
When you place your order today to secure your place in line, know that we’d be honored to serve you. Here’s what’s going to happen:
- You’ll receive an order confirmation email when you complete the checkout.
- When your order ships, we’ll send you an email with the tracking number and timing of your delivery.
- 2 weeks after the delivery we’ll send you an invitation to review your Arm or Ally purchase.
We apologize for any delays and thank you in advance for your patience and understanding as we’re all working to ship orders as quickly as possible. Stay alert and safe, friends!
————————————
Update: 10/27/21 9:39 PM CST
Supply chain disruptions, unemployment, general societal unrest, and other factors all continue to create volatility within the firearms industry.
For new orders, processing times are between SAME DAY-2 business days (M-F).Â
Processing times for orders containing FFL items are approaching 5-8 business days (M-F).
Next Day Air is the only shipping class with prioritized handling. This DOES NOT mean your order will ship the same day, though your order will go to the front of our shipping queue.
Help us, help you! We have built a customer help section that can answer many of your questions without requiring one of our team members to engage you directly. We encourage you to take a minute to look for your answer before opening a ticket for assistance.
Arm or Ally Support Center
….and the #1 asked pre-sale question is……..Is this item in stock?!
If you can add the item to your cart, yes, the items in stock!  We staff two order fulfillment centers and physically stock these items. That’s right, we do not use a distributor and ship all of our orders ourselves. We have excellent inventory control systems in place to ensure we are not overselling items we do not have, and we do not accept backorders. If you can add the item to your cart, there’s a 99% chance we have it in stock.  When your order is placed, these items are removed from our inventory and reserved for you.
Orders for FFL Items (Lower Receivers & Firearms)
- Once in the checkout, you MUST enter your FFL Dealer Information to include the Business Name, and Address. You can locate this information HERE or HERE
- You are responsible for ensuring the FFL selected is accepting firearms for transfer prior to placing your order, and that their address is correct. Changing your FFL after your order is placed will delay your order.
Double-check your order and ensure order accuracy before hitting the “place order button”. Changes are not allowed once an order is placed. This includes adding to or removing an item from an order. If you need to add an item, place a new order and it will ship separately.
Knowing all this, complete checkout accordingly, and reserve your place in our order queue. Inventory levels are slowly diminishing as uncertainties remain high. We advise you to get what you need sooner rather than later. Â
When you place your order today to secure your place in line, know that we’d be honored to serve you. Here’s what’s going to happen:
- You’ll receive an order confirmation email when you complete the checkout.
- When your order ships, we’ll send you an email with the tracking number and timing of your delivery.
- 2 weeks after the delivery we’ll send you an invitation to review your Arm or Ally purchase.
We apologize for any delays and thank you in advance for your patience and understanding as we’re all working to ship orders as quickly as possible. Stay alert and safe, friends!
————————————
Update: 05/28/21 3:12 PM CST
Supply chain disruptions, unemployment, general societal unrest, and other factors all continue to create volatility within the firearms industry.
For new orders, processing times are between SAME DAY-2 business days (M-F).Â
Processing times for orders containing FFL items are approaching 6-9 business days (M-F).
Next Day Air is the only shipping class with prioritized handling. This DOES NOT mean your order will ship the same day, though your order will go to the front of our shipping queue.
Help us, help you! We have built a customer help section that can answer many of your questions without requiring one of our team members to engage you directly. We encourage you to take a minute to look for your answer before opening a ticket for assistance.
Arm or Ally Support Center
….and the #1 asked pre-sale question is……..Is this item in stock?!
If you can add the item to your cart, yes, the items in stock!  We staff two order fulfillment centers and physically stock these items. That’s right, we do not use a distributor and ship all of our orders ourselves. We have excellent inventory control systems in place to ensure we are not overselling items we do not have, and we do not accept backorders. If you can add the item to your cart, there’s a 99% chance we have it in stock.  When your order is placed, these items are removed from our inventory and reserved for you.
Orders for FFL Items (Lower Receivers & Firearms)
- Once in the checkout, you MUST enter your FFL Dealer Information to include the Business Name, and Address. You can locate this information HERE or HERE
- You are responsible for ensuring the FFL selected is accepting firearms for transfer prior to placing your order, and that their address is correct. Changing your FFL after your order is placed will delay your order.
Double-check your order and ensure order accuracy before hitting the “place order button”. Changes are not allowed once an order is placed. This includes adding to or removing an item from an order. If you need to add an item, place a new order and it will ship separately.
Knowing all this, complete checkout accordingly, and reserve your place in our order queue. Inventory levels are slowly diminishing as uncertainties remain high. We advise you to get what you need sooner rather than later. Â
When you place your order today to secure your place in line, know that we’d be honored to serve you. Here’s what’s going to happen:
- You’ll receive an order confirmation email when you complete the checkout.
- When your order ships, we’ll send you an email with the tracking number and timing of your delivery.
- 2 weeks after the delivery we’ll send you an invitation to review your Arm or Ally purchase.
We apologize for any delays and thank you in advance for your patience and understanding as we’re all working to ship orders as quickly as possible. Stay alert and safe, friends!
————————————
Update: 04/15/21 4:05 PM CST
Supply chain disruptions, unemployment, general societal unrest, and other factors all continue to create volatility within the firearms industry. Americans, now more than ever, are actively preparing for future uncertainties. We continue to receive and ship and an unprecedented number of orders.
For new orders, processing times are between SAME DAY-2 business days (M-F).Â
Processing times for orders containing FFL items are approaching 6-9 business days (M-F).
Next Day Air is the only shipping class with prioritized handling. This DOES NOT mean your order will ship the same day, though your order will go to the front of our shipping queue.
“ECONOMY 2-7 DAY” ORDERS – This class of shipping is shipped U.S. Postal Service or FedEx SmartPost. Both of these services utilize USPS as the delivery agent. USPS has informed us they are extremely overwhelmed and having difficulty tracking and delivering packages. If you choose Economy 2-7 Day, or USPS as your carrier please understand this. If your package goes missing, USPS will not open a trace/case until the package has been missing for 15 days. Approximately 5% of our packages are experiencing these sorts of delays. If your package goes missing you will need to be patient. We recommend selecting UPS or FedEx Ground.
Help us, help you! We have built a customer help section that can answer many of your questions without requiring one of our team members to engage you directly. We encourage you to take a minute to look for your answer before opening a ticket for assistance.
Arm or Ally Support Center
….and the #1 asked pre-sale question is……..Is this item in stock?!
If you can add the item to your cart, yes, the items in stock!  We staff two order fulfillment centers and physically stock these items. That’s right, we do not use a distributor and ship all of our orders ourselves. We have excellent inventory control systems in place to ensure we are not overselling items we do not have, and we do not accept backorders. If you can add the item to your cart, there’s a 99% chance we have it in stock.  When your order is placed, these items are removed from our inventory and reserved for you.
Orders for FFL Items (Lower Receivers & Firearms)
- Once in the checkout, you MUST enter your FFL Dealer Information to include the Business Name, and Address. You can locate this information HERE or HERE
- You are responsible for ensuring the FFL selected is accepting firearms for transfer prior to placing your order, and that their address is correct. Changing your FFL after your order is placed will delay your order.
Double-check your order and ensure order accuracy before hitting the “place order button”. Changes are not allowed once an order is placed. This includes adding to or removing an item from an order. If you need to add an item, place a new order and it will ship separately.
Knowing all this, complete checkout accordingly, and reserve your place in our order queue. Inventory levels are slowly diminishing as uncertainties remain high. We advise you to get what you need sooner rather than later. Â
When you place your order today to secure your place in line, know that we’d be honored to serve you. Here’s what’s going to happen:
- You’ll receive an order confirmation email when you complete the checkout.
- When your order ships, we’ll send you an email with the tracking number and timing of your delivery.
- 2 weeks after the delivery we’ll send you an invitation to review your Arm or Ally purchase.
We apologize for any delays and thank you in advance for your patience and understanding as we’re all working to ship orders as quickly as possible. Stay alert and safe, friends!
————————————
Update: 03/20/21 10:09 PM CST
Supply chain disruptions, unemployment, general societal unrest, and other factors all continue to create volatility within the firearms industry. Americans, now more than ever, are actively preparing for future uncertainties. We continue to receive and ship and an unprecedented number of orders.
For new orders placed today, processing times are approaching 2-5 business days (M-F).Â
Processing times for orders containing FFL items are approaching 6-9 business days (M-F).
Next Day Air is the only shipping class with prioritized handling. This DOES NOT mean your order will ship the same day, though your order will go to the front of our shipping queue.
“ECONOMY 2-7 DAY” ORDERS – This class of shipping is shipped U.S. Postal Service or FedEx SmartPost. Both of these services utilize USPS as the delivery agent. USPS has informed us they are extremely overwhelmed and having difficulty tracking and delivering packages. If you choose Economy 2-7 Day, or USPS as your carrier please understand this. If your package goes missing, USPS will not open a trace/case until the package has been missing for 15 days. Approximately 5% of our packages are experiencing these sorts of delays. If your package goes missing you will need to be patient. We recommend selecting UPS or FedEx Ground.
Help us, help you! We have built a customer help section that can answer many of your questions without requiring one of our team members to engage you directly. We encourage you to take a minute to look for your answer before opening a ticket for assistance.
Arm or Ally Support Center
….and the #1 asked pre-sale question is……..Is this item in stock?!
If you can add the item to your cart, yes, the items in stock!  We staff two order fulfillment centers and physically stock these items. That’s right, we do not use a distributor and ship all of our orders ourselves. We have excellent inventory control systems in place to ensure we are not overselling items we do not have, and we do not accept backorders. If you can add the item to your cart, there’s a 99% chance we have it in stock.  When your order is placed, these items are removed from our inventory and reserved for you.
Orders for FFL Items (Lower Receivers & Firearms)
- Once in the checkout, you MUST enter your FFL Dealer Information to include the Business Name, and Address. You can locate this information HERE or HERE
- You are responsible for ensuring the FFL selected is accepting firearms for transfer prior to placing your order, and that their address is correct. Changing your FFL after your order is placed will delay your order.
Double-check your order and ensure order accuracy before hitting the “place order button”. Changes are not allowed once an order is placed. This includes adding to or removing an item from an order. If you need to add an item, place a new order and it will ship separately.
Knowing all this, complete checkout accordingly, and reserve your place in our order queue. Inventory levels are slowly diminishing as uncertainties remain high. We advise you to get what you need sooner rather than later. Â
When you place your order today to secure your place in line, know that we’d be honored to serve you. Here’s what’s going to happen:
- You’ll receive an order confirmation email when you complete the checkout.
- When your order ships, we’ll send you an email with the tracking number and timing of your delivery.
- 2 weeks after the delivery we’ll send you an invitation to review your Arm or Ally purchase.
We apologize for any delays and thank you in advance for your patience and understanding as we’re all working to ship orders as quickly as possible. Stay alert and safe, friends!
————————————
Update: 12/30/20 7:45 PM CST
The COVID-19 pandemic, supply chain disruptions, unemployment, general societal unrest, and other factors all continue to create volatility within the firearms industry. Americans, now more than ever, are actively preparing for future uncertainties. We continue to receive and ship and an unprecedented number of orders.
For new orders placed today, processing times are approaching 4 business days (M-F).Â
Processing times for orders containing FFL items are approaching 8 business days (M-F).
Next Day Air is the only shipping class with prioritized handling. This DOES NOT mean your order will ship the same day, though your order will go to the front of our shipping queue.
“ECONOMY 2-7 DAY” ORDERS – This class of shipping is shipped U.S. Postal Service or FedEx SmartPost. Both of these services utilize USPS as the delivery agent. USPS has informed us they are extremely overwhelmed and having difficulty tracking and delivering packages. If you choose Economy 2-7 Day, or USPS as your carrier please understand this. If your package goes missing, USPS will not open a trace/case until the package has been missing for 15 days. Approximately 5% of our packages are experiencing these sorts of delays. If your package goes missing you will need to be patient. We recommend selecting UPS or FedEx Ground.
If you email our customer support team, understand there will be a delay in getting back to you. Our email volume is 10x above normal. Our excellent customer service team makes themselves available 12 hours per day to get everyone a response as quickly as possible. With the extremely high number of orders we’re processing daily, we ask that you limit your emails as this will only further slow order processing.
Help us, help you! We have built a customer help section that can answer many of your questions without requiring one of our team members to engage you directly. We encourage you to take a minute to look for your answer before opening a ticket for assistance.
Arm or Ally Support Center
….and the #1 asked pre-sale question is……..Is this item in stock?!
If you can add the item to your cart, yes, the items in stock!  We staff two order fulfillment centers and physically stock these items. That’s right, we do not use a distributor and ship all of our orders ourselves. We have excellent inventory control systems in place to ensure we are not overselling items we do not have, and we do not accept backorders. If you can add the item to your cart, there’s a 99% chance we have it in stock.  When your order is placed, these items are removed from our inventory and reserved for you.
Orders for FFL Items (Lower Receivers & Firearms)
- Once in the checkout, you MUST enter your FFL Dealer Information to include the Business Name, and Address. You can locate this information HERE or HERE
- You are responsible for ensuring the FFL selected is accepting firearms for transfer prior to placing your order, and that their address is correct. Changing your FFL after your order is placed will delay your order.
Double-check your order and ensure order accuracy before hitting the “place order button”. Changes are not allowed once an order is placed. This includes adding to or removing an item from an order. If you need to add an item, place a new order and it will ship separately.
Knowing all this, complete checkout accordingly, and reserve your place in our order queue. Inventory levels are slowly diminishing as uncertainties remain high. We advise you to get what you need sooner rather than later. Â
When you place your order today to secure your place in line, know that we’d be honored to serve you. Here’s what’s going to happen:
- You’ll receive an order confirmation email when you complete the checkout.
- When your order ships, we’ll send you an email with the tracking number and timing of your delivery.
- 2 weeks after the delivery we’ll send you an invitation to review your Arm or Ally purchase.
We apologize for any delays and thank you in advance for your patience and understanding as we’re all working to ship orders as quickly as possible. Stay alert and safe, friends!
————————————
Update: 11/26/20 5:58 AM CST
The COVID-19 pandemic, supply chain disruptions, general societal unrest, and national elections all create volatility within the firearms industry. Americans, now more than ever, are actively preparing for future uncertainties. We continue to receive and ship and an unprecedented number of orders.
We anticipate a huge spike of orders this Black Friday through Cyber Monday. For new orders placed today, processing times are approaching 7 business days (M-F).Â
Processing times for orders containing FFL items are approaching 10-12 business days (M-F).
UPS Next Day Air is the only shipping class with prioritized handling. This DOES NOT mean your order will ship the same day, though your order will go to the front of our shipping queue.
If you email our customer support team, understand there will be a delay in getting back to you. Our email volume is 10x above normal. Our excellent customer service team makes themselves available 12 hours per day to try and get everyone a response as quickly as possible. With the extremely high number of orders we’re processing daily, we ask that you limit your emails as this will only further slow order processing.
Help us, help you! We have built a customer help section that can answer many of your questions without requiring one of our team members to engage you directly. We encourage you to take a minute to look for your answer before opening a ticket for assistance.
Arm or Ally Support Center
….and the #1 asked pre-sale question is……..Is this item in stock?!
If you can add the item to your cart, yes, the items in stock!  We staff two order fulfillment centers and physically stock these items. That’s right, we do not use a distributor and ship all of our orders ourselves. We have excellent inventory control systems in place to ensure we are not overselling items we do not have, and we do not accept backorders. If you can add the item to your cart, we have it in stock.  When your order is placed, these items are removed from our inventory and reserved for you.
Orders for FFL Items (Lower Receivers & Firearms)
- Once in the checkout, you MUST enter your FFL Dealer Information to include Business Name, and Address. You can locate this information HERE or HERE
- You are responsible for ensuring the FFL selected is accepting firearms for transfer prior to placing your order, and that their address is correct. Changing your FFL after your order is placed will delay your order
Double-check your order and ensure order accuracy before hitting the “place order button”. Changes are not allowed once an order is placed. This includes adding to or removing an item from an order. If you need to add an item, place a new order and it will ship separately.
Knowing all this, complete checkout accordingly, and reserve your place in our order queue. Inventory levels are slowly diminishing as uncertainties remain high. We advise you to get what you need sooner rather than later. Â
When you place your order today to secure your place in line, know that we’d be honored to serve you. Here’s what’s going to happen:
- You’ll receive an order confirmation email when you complete the checkout.
- When your order ships, we’ll send you an email with the tracking number and timing of your delivery.
- 2 weeks after the delivery we’ll send you an invitation to review your Arm or Ally purchase.
We apologize for any delays and thank you in advance for your patience and understanding as we’re all working to ship orders as quickly as possible. Stay alert and safe, friends!
————————————
Update: 11/2/20 12:58 PM CST
The COVID-19 pandemic, supply chain disruptions, general societal unrest, and national election all have erratic effects on the firearms industry. Americans, now more than ever, are actively preparing for future uncertainties. We continue to receive and ship and an unprecedented number of orders.
For new orders placed today, processing times are approaching 7 business days (M-F).Â
Processing times for orders containing FFL items are approaching 12 business days (M-F).
UPS Next Day Air is the only shipping class with prioritized handling. This DOES NOT mean your order will ship same day, though your order will go to the front of our shipping queue.
Limited quantities of FFL Items are being allocated weekly. Some of these items will be available only in quantities of 2 or 5 unit dealer packs to help us manage and keep reasonable order processing times. If an item you want is currently out of stock, ensure you are on the waitlist and keep an eye on your emails. These items are in extremely high demand and will sell out quickly.
If you email our customer support team, understand there will be a delay in getting back to you. Our email volume is 10x above normal. Our excellent customer service team makes themselves available 12 hours per day to try and get everyone a response as quickly as possible. With the extremely high number of orders we’re processing daily, we ask that you limit your emails as this will only further slow order processing.
Help us, help you! We have built a customer help section that can answer many of your questions without requiring one of our team members to engage you directly. We encourage you to take a minute to look for your answer before opening a ticket for assistance.
Arm or Ally Support Center
….and the #1 asked pre-sale question is……..Is this item in stock?!
If you can add the item to your cart, yes, the items in stock!  We staff two order fulfillment centers and physically stock these items. That’s right, we do not use a distributor and ship all of our orders ourselves. We have excellent inventory control systems in place to ensure we are not overselling items we do not have, and we do not accept backorders. If you can add the item to your cart, we have it in stock.  When your order is placed, these items are removed from our inventory and reserved for you.
Orders for FFL Items (Lower Receivers & Firearms)
- Once in the checkout, you MUST enter your FFL Dealer Information to include Business Name, and Address. You can locate this information HERE
- You are responsible for ensuring the FFL selected is accepting firearms for transfer prior to placing your order. Changing the FFL after the order is placed is frowned upon.
Double-check your order and ensure order accuracy before hitting the “place order button”. Changes are not allowed once an order is placed. This includes adding to or removing an item from an order. If you need to add an item, place a new order and it will ship separately.
Knowing all this, complete checkout accordingly, and reserve your place in our order queue. Inventory levels are expected to slowly diminish the closer we get to the election. We advise you to get what you need sooner rather than later. Â
When you place your order today to secure your place in line, know that we’d be honored to serve you. Here’s what’s going to happen:
- You’ll receive an order confirmation email when you complete the checkout.
- When your order ships, we’ll send you an email with the tracking number and timing of your delivery.
- 2 weeks after the delivery we’ll send you an invitation to review your Arm or Ally purchase.
We apologize for any delays and thank you in advance for your patience and understanding as we’re all working ship as quickly as possible. Stay alert and safe, friends!
————————————
Update: 9/23/20 12:58 PM CST
The resurge of the COVID-19 pandemic, supply chain uncertainties, general societal unrest, and an approaching election continue to spike demand for our products. Americans, now more than ever, are actively preparing for future uncertainties. We continue to receive and ship and an unprecedented number of orders, spiking to about 10x above normal compared to a year ago this month.
For new orders placed today, processing times are approaching 5 business days (M-F).Â
Processing times for orders containing FFL items are approaching 10 business days (M-F).
UPS Next Day Air is the only shipping class with prioritized handling. These orders go to the front of our queue.Â
Limited quantities of FFL Items are being allocated weekly. Some of these items will be available only in quantities of 2 or 5 unit dealer packs to help us manage and keep reasonable order processing times. If an item you want is currently out of stock, ensure you are on the waitlist and keep an eye on your emails. These items are in extremely high demand and will sell out quickly.
If you email our customer support team, understand there will be a delay in getting back to you. Our email volume is 10x above normal. Our excellent customer service team makes themselves available 12 hours per day to try and get everyone a response as quickly as possible. With the extremely high number of orders we’re processing daily, we ask that you limit your emails to our customer service team as this will only further slow order processing.
Help us, help you! We have built a customer help section that can answer many of your questions without requiring one of our team members to engage you directly. We encourage you to take a minute to look for your answer before opening a ticket for assistance.
Arm or Ally Support Center
….and the #1 asked pre-sale question is……..Is this item in stock?!
If you can add the item to your cart, yes, the items in stock!  We staff two order fulfillment centers and physically stock these items. That’s right, we do not use a distributor and ship all of our orders ourselves. We have excellent inventory control systems in place to ensure we are not overselling items we do not have, and we do not accept backorders. If you can add the item to your cart, we have it in stock.  When your order is placed, these items are removed from our inventory and reserved for you.
Orders for FFL Items (Lower Receivers & Firearms)
- Once in the checkout, you MUST enter your FFL Dealer Information to include Business Name, and Address. You can locate this information HERE
- You are responsible for ensuring the FFL selected is accepting firearms for transfer prior to placing your order. Changing the FFL after the order is placed is frowned upon.
Double-check your order and ensure order accuracy before hitting the “place order button”. Changes are not allowed once an order is placed. This includes adding to or removing an item from an order. If you need to add an item, place a new order and it will ship separately.
Knowing all this, complete checkout accordingly, and reserve your place in our order queue. Inventory levels are expected to slowly diminish the closer we get to the election. We advise you to get what you need sooner rather than later. Â
When you place your order today to secure your place in line, know that we’d be honored to serve you. Here’s what’s going to happen:
- You’ll receive an order confirmation email when you complete the checkout.
- When your order ships, we’ll send you an email with the tracking number and timing of your delivery.
- 2 weeks after the delivery we’ll send you an invitation to review your Arm or Ally purchase.
We apologize for any delays and thank you in advance for your patience and understanding as we’re all working ship as quickly as possible. Stay alert and safe, friends!
————————————
Update: 8/25/20 8:00 PM CST
The resurge of the COVID-19 pandemic, supply chain uncertainties, general societal unrest and an approaching election continue to spike demand for our products. Americans, now more than ever, are actively preparing for the future uncertainties. We continue to receive and ship and unprecedented number of orders, spiking to about 10x above normal compared to a year ago this month.
For new orders placed today, processing times are approaching 5 business days (M-F).Â
Limited quantities of FFL Items are being allocated weekly. Some of these items will be available only in quantities of 2 or 5 unit dealer packs to help us manage and keep reasonable order processing times. If an item you want is currently out of stock, ensure you are on the wait list and keep an eye on your emails. These items are in extremely high demand and will sell out quickly.
If you email our customer support team, understand there will be a delay in getting back to you. Our email volume is 10x above normal. Our excellent customer service team makes themselves available 16 hours per day to try and get everyone a response as quick as humanly possible. With the extremely high number of orders we’re processing daily, we ask that you limit your emails to our customer service team as this will only further slow order processing.
Help us, help you! We have built a customer help section which can answer many of your questions without requiring one of our team members to engage you directly. We encourage you to take a minute to look for your answer before opening a ticket for assistance.
Arm or Ally Support Center
….and the #1 asked pre-sale question is……..Is this item in stock?!
Yes, the items in stock!  We own two order fulfillment centers and physically stock these items. That’s right, we do not use a distributor and ship all of our orders ourselves. We have excellent inventory control systems in place to ensure we are not overselling items we do not have, and we do not accept back orders. If you can add the item to your cart, we have it in stock.  When your order is placed, these items are removed from our inventory and reserved for you.
#2 Question – Will you price match?  All price-matching is suspended.
Other tips to ensure your transaction goes smoothly
- Double check your order and ensure order accuracy before hitting the “place order button”. Changes are not allowed once an order is placed. This includes adding to, or removing an item from an order. If you need to add an item, place a new order and it will ship separately.
- If you’re ordering a FFL item, take time and understand our workflow for FFL orders. Bottom line – you need to coordinate having your FFL dealer send us their license in an email including your order number in the subject line. Full Details Here. Sending us an email with the name of your dealer is not accepted.
Knowing all this, complete checkout accordingly, and reserve your place in our order queue. Inventory levels are expected to slowly diminish the closer we get to the election. We advise you to get what you need sooner rather than later. Â
When you place your order today to secure your place in line, know that we’d be honored to serve you. Here’s what’s going to happen:
- You’ll receive an order confirmation email when you complete checkout.
- When your order ships, we’ll send you an email with the tracking number and timing of your delivery.
- 2 weeks after delivery we’ll send you an invitation to review your Arm or Ally purchase.
We apologize for any delays and thank you in advance for your patience and understanding as we’re all working ship as quickly as possible. Stay alert and safe, friends!
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Update: 8/7/20 5:23 PM CST
The resurge of the COVID-19 pandemic, supply chain uncertainties, general societal unrest and an approaching election continue to spike demand for our products. Americans, now more than ever, are actively preparing for the future uncertainties. We continue to receive and ship and unprecedented number of orders, spiking to about 10x above normal compared to a year ago this month.
For new orders placed today, processing times are approaching 5 business days (M-F).Â
All FFL Items, except Firearms were removed from inventory on 7/25 to allow us time to work through our backlog. We will be releasing limited quantities of both stripped and assembled lower receivers in the near future. Ensure you are on the wait list and keep an eye on your emails. These items are in extremely high demand and will sell out quickly.
If you email our customer support team, understand there will be a delay in getting back to you. Our email volume is 10x above normal. Our excellent customer service team makes themselves available 16 hours per day to try and get everyone a response as quick as humanly possible. With the extremely high number of orders we’re processing daily, we ask that you limit your emails to our customer service team as this will only further slow order processing.
Help us, help you! We have built a customer help section which can answer many of your questions without requiring one of our team members to engage you directly. We encourage you to take a minute to look for your answer before opening a ticket for assistance.
Arm or Ally Support Center
….and the #1 asked pre-sale question is……..Is this item in stock?!
Yes, the items in stock!  We own two order fulfillment centers and physically stock these items. That’s right, we do not use a distributor and ship all of our orders ourselves. We have excellent inventory control systems in place to ensure we are not overselling items we do not have, and we do not accept back orders. If you can add the item to your cart, we have it in stock.  When your order is placed, these items are removed from our inventory and reserved for you.
#2 Question – Will you price match?  All price-matching is suspended.
Other tips to ensure your transaction goes smoothly
- Double check your order and ensure order accuracy before hitting the “place order button”. Changes are not allowed once an order is placed. This includes adding to, or removing an item from an order. If you need to add an item, place a new order and it will ship separately.
- If you’re ordering a FFL item, take time and understand our workflow for FFL orders. Bottom line – you need to coordinate having your FFL dealer send us their license in an email including your order number in the subject line. Full Details Here. Sending us an email with the name of your dealer is not accepted.
Knowing all this, complete checkout accordingly, and reserve your place in our order queue. Inventory levels are expected to slowly diminish the closer we get to the election. We advise you to get what you need sooner rather than later. Â
When you place your order today to secure your place in line, know that we’d be honored to serve you. Here’s what’s going to happen:
- You’ll receive an order confirmation email when you complete checkout.
- When your order ships, we’ll send you an email with the tracking number and timing of your delivery.
- 2 weeks after delivery we’ll send you an invitation to review your Arm or Ally purchase.
We apologize for any delays and thank you in advance for your patience and understanding as we’re all working ship as quickly as possible. Stay alert and safe, friends!
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Update: 7/25/20 5:52 AM CST
The resurge of the COVID-19 pandemic, supply chain uncertainties, general societal unrest and an approaching election continue to spike demand for our products. Americans, now more than ever, are actively preparing for the future uncertainties. We continue to receive and ship and unprecedented number of orders, spiking to about 10x above normal compared to a year ago this month.
For new orders placed today, processing times are approaching 8 business days (M-F).Â
All FFL Items, except Firearms have been removed from inventory to allow us additional time to process current FFL orders. Add your name to the wait-list and be one of the first to score these hard to find items in the next 1-2 weeks.  These items are in extremely high demand and will sell out quickly.
If you email our customer support team, understand there will be a delay in getting back to you. Our email volume is 10x above normal. Our excellent customer service team makes themselves available 16 hours per day to try and get everyone a response as quick as humanly possible. With the extremely high number of orders we’re processing daily, we ask that you limit your emails to our customer service team as this will only further slow order processing.
Help us, help you! We have built a customer help section which can answer many of your questions without requiring one of our team members to engage you directly. We encourage you to take a minute to look for your answer before opening a ticket for assistance.
Arm or Ally Support Center
….and the #1 asked pre-sale question is……..Is this item in stock?!
Yes, the items in stock!  We own two order fulfillment centers and physically stock these items. That’s right, we do not use a distributor and ship all of our orders ourselves. We have excellent inventory control systems in place to ensure we are not overselling items we do not have, and we do not accept back orders. If you can add the item to your cart, we have it in stock.  When your order is placed, these items are removed from our inventory and reserved for you.
#2 Question – Will you price match?  All price-matching is suspended.
Other tips to ensure your transaction goes smoothly
- Double check your order and ensure order accuracy before hitting the “place order button”. Changes are not allowed once an order is placed. This includes adding to, or removing an item from an order. If you need to add an item, place a new order and it will ship separately.
- If you’re ordering a FFL item, take time and understand our workflow for FFL orders. Bottom line – you need to coordinate having your FFL dealer send us their license in an email including your order number in the subject line. Full Details Here. Sending us an email with the name of your dealer is not accepted.
Knowing all this, complete checkout accordingly, and reserve your place in our order queue.Â
When you place your order today to secure your place in line, know that we’d be honored to serve you. Here’s what’s going to happen:
- You’ll receive an order confirmation email when you complete checkout.
- When your order ships, we’ll send you an email with the tracking number and timing of your delivery.
- 2 weeks after delivery we’ll send you an invitation to review your Arm or Ally purchase.
We apologize for any delays and thank you in advance for your patience and understanding as we’re all working ship as quickly as possible. Stay alert and safe, friends!